Delivery Policy

DELIVERY

FREE SHIPPING OVER $25

Rehydrate Pro offers FREE shipping for orders over $25.00. Subtotal must exceed $25 after applying promotional discounts and before taxes are added. This offer does not apply to US Territories, Alaska, or Hawaii. These orders will be shipped via USPS First Class. 

HOW LONG BEFORE MY ORDER GETS SHIPPED?

We try to process orders received the same or latest following working day. 

We are currently being able to process orders as we receive, but with current COVID -19 SITUATION,  other vendors may not be able to pick up or process the delivery of packages as expected.  Please be a little bit more patient than usual. 

USPS First Class Ships 1-2 days from order confirmation

HOW LONG WILL SHIPPING TIME TAKE?

Most orders are received within 5 working days from the time of your order. There are exceptional times where delivery is unable to be made due to weather, natural disasters, or access to your area. Please reach out to us if your package is not received within 10 working days from the day you placed your order. 

SHIPPING HOLIDAYS

Rehydrate Pro will not be processing orders on the following days 

• New Year’s Day – January 1, 2020
• Memorial Day – May 25, 2020
• Independence Day – July 4, 2020
• Labor Day – September 7, 2020
• Thanksgiving Day – November 26, 2020
• Day after Thanksgiving – November 27, 2020
• Christmas Week + New Year’s – December 23, 2020 – January 3, 2020

HOW DO I TRACK MY ORDER?

We will email you a tracking number as soon as the order is expedited. To track simply log in to usps tracking site and input your number. 

CAN I SHIP TO AN INTERNATIONAL ADDRESS?

No, we are currently not shipping to international destinations. 

WE DELIVER APO/FPO ADDRESS

Yes, U.S. Postal Service delivery is available for deliveries to APO or FPO Boxes.

HOW DO WE CALCULATE SHIPPING COST?

We like to keep it simple. We charge $6.50 per bottle and since we offer FREE shipping for orders above $25.00 most of our orders we actually absorb the shipping cost. Why? Because we want you to have the incentive to have more than one bottle with you to help you stay hydrated and help us reduce the use of single-use plastic bottles. By simply ordering 2 awesome bottles, you get FREE shipping at a fantastic price. 

WILL I BE CHARGED US SALES TAX?

We collect sales taxes for California only